OTT

Supply Chain & Logistics

Telecom and Network

Cloud Transformation

Iot & Wearables

Mobile & Devices

Product Engineering

Quality Assurance & RPA

Support & Maintenance

UI/UX & Web Application Development

Asia

LOOKING AHEAD

Reinventing the customer experience

The 4Rs to rethink travel loyalty programs

The new customer loyalty loop for airlines and hotels.

As the travel and hospitality industry looks to rebuild, digital may be its saving grace. From chatbots to self-learning booking platforms, providers can create new momentum that both pleases customers and trims costs. We help you explore multiple paths forward and craft a digital strategy for the post-pandemic world.

DEPTH OF EXPERTISE

The travel & hospitality segments we serve

Aviation

Improve the travel experience while enhancing operational efficiency, improving safety, and driving sustainable growth.

Restaurants & food services

Strengthen your brand and engage your customers in new ways. Become more efficient and customer-centric.

Real estate & property services

Transform real estate services and deliver real value to your customers. Improve time to market and reduce costs.

Explore how modern Business Process Services can help accelerate growth for travel & hospitality clients.

DRIVEN BY RESULTS

Benefit from our experience.

We prepare leaders for what’s coming next. We’re ready to help you.

RESULTS

An International airline

improves customer experience with a virtual agent in the contact center.

TRAVEL & HOSPITALITY ECOSYSTEM

Targeted solutions

We prepare leaders for what’s coming next. We’re ready to help you.

Cognizant® Adaptive Spaces™

Turn your physical space into a differentiator, not a drag on your resources.

Cognizant® OrderServ®

Deliver an omnichannel experience that integrates orders with every aspect of your business.

BUSINESS INTELLIGENCE

Recently published insights

INSIGHTS BLOG

Rejuvenating leisure travel with a more holistic experience

To rebuild post-pandemic, travel and hospitality businesses need to build an experience ecosystem that encompasses both customers and employees.

INSIGHTS BLOG

The top 3 disruptive travel and hospitality trends to watch through 2023

From a digital concierge to the metaverse and beyond, we explore three of the most important and interesting trends reshaping the travel and hospitality industry today.

Is your AI ready for the work ahead?

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From designing the journey to developing key touchpoints and personalizing continuous engagements with active customers, Cognizant Moment can help. We simplify the complex to shape the world of tomorrow.

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